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Fashion Island Hotel

Frequently Asked Questions
What are check-in and check-out times?

Check-in is guaranteed by 3 p.m. on the day of your arrival.

On the day of your departure, check-out time is 11 a.m.

No shows, early departures or changes that affect the number of nights stayed will be charged a one-night room fee plus tax.

Is a deposit required for my stay?

Debit cards will be charged at check-in for the full price of room and tax for the length stay, plus an additional $100 per night for incidentals. Any unused funds will be returned to the original form of payment approximately 2–4 days after departure.

Guest is responsible for all charges incurred for the duration of stay, regardless of payment method.

What is included in the destination fee?

A nightly Destination Fee of $35 plus tax will be applied to all reservations. The Destination Fee includes deluxe access high-speed Internet, a $5 credit to Market Place, in-room Starbucks® coffee, boarding pass printing, and additional amenities throughout the hotel.

What is the cancellation policy?

Our cancellation policy depends on the room reservation, package or promotion you booked. Please call us at 866.335.0858, and our team can assist you with any reservation issue.

Is Fashion Island Hotel pet friendly?

Fashion Island Hotel is a pet-friendly property! We welcome one dog per room reservation, up to a 30-pound weight limit.

A one-time fee of $200 will be applied to the reservation.

What is your smoking policy?

Fashion Island Hotel is a non-smoking hotel. A fee of up to $400 may be charged after departure for excessive cleaning fees in the event there is evidence of smoking in the guest room.

What are your parking rates?

Valet parking is available for $38 per night.

What amenities are included with my stay?

During your stay at Fashion Island Hotel, you’ll have access to our 24-hour Fitness Center (featuring state-of-the-art fitness equipment), our resort-style heated pool, complimentary shuttle service to/from Fashion Island with FRANC, and more.

Parking is available at an additional charge (valet only). Breakfast is available at an additional charge, unless already included as an add-on during your stay.


Is Wi-Fi included with my stay?

We offer complimentary Wi-Fi, for work, for play, for whatever.

To connect, join the “Island Public” network, and follow the web prompts to connect to complimentary Wi-Fi in hotel common areas.

Additional higher-speed Wi-Fi options are available for purchase.

What is Island Club, and how can I add it to my stay?

Elevate your stay with Island Club access, our exclusive 20th-floor lounge. Add Island Club access to your stay, and enjoy complimentary premium Wi-Fi, curbside check-in, dedicated Concierge services, complimentary breakfast, snacks and evening appetizers with drinks, a special pillow menu, nightly turndown services, and more.

Island Club is available at an extra cost:
Sundays – Thursdays: $50/day for up to 2 guests
Fridays – Saturdays: $60/day for up to 2 guests


What can I eat while I'm there?

Whether you’re in the mood for a light snack, or a gourmet meal or drink at our restaurant and lounge, there’s a little something for everyone to enjoy at Fashion Island Hotel.

  • Oak Grill: California coastal cuisine and creative sips
  • Aqua Lounge: Small bites, craft cocktails and daily happy hour
  • Market Place: Your go-to spot for on-the-go snacks or drinks
  • In-Room Dining: Perfect for when you don’t want to leave your room
  • Fashion Island: Dozens of restaurants, cafes and eateries just across the street
  • Plus, all of the local spots nearby!


Is your hotel ADA accessible?

Fashion Island Hotel is dedicated to providing exceptional service to all of our guests, including those with disabilities.

For more information on accessibility and accessible rooms at Fashion Island Hotel, please contact guest services at 866.335.0858.

I left something in my room. Do you have a Lost & Found?

Did you lose something during your time with us? Contact us at 866.335.0858.

I need a copy of my receipt or confirmation, how can I get that?

Need confirmation? Call us at 866.335.0858 with your contact information, and we’ll send you a copy.

Where is Fashion Island Hotel located?

Here’s our address:

Fashion Island Hotel
690 Newport Center Drive
Newport Beach, CA 92660


What kinds of transportation are available during my stay?

For getting around Newport Center and/or Fashion Island, we have FRANC, a free rideshare service around Newport Center. We also have a complimentary shuttle. Stop by the Valet Desk or Front Desk for more information.

For rides outside of Fashion Island, we recommend using mobile transportation networks (Uber, Lyft, etc.), rideshare programs (Super Shuttle, etc.), taxis or private chauffeured options.

Which airports are nearby?

Fashion Island Hotel is conveniently located near local airports.

Orange County/John Wayne Airport (SNA)
5 miles away from Orange County/John Wayne Airport (SNA)

Long Beach Airport (LGB)
24 miles away from Long Beach Airport (LGB)

Los Angeles International Airport (LAX)
43 miles from Los Angeles International Airport (LAX)

Who owns Fashion Island Hotel?

We are an independent hotel, owned and operated by Irvine Company Resort Properties. We offer unparalleled amenities and services-but set apart by the distinct lifestyles each embodies. We strive to make every visit to our resort properties a one-of-a-kind experience. Whether it’s a memorable round of golf, a thrilling boating adventure, or the perfect visit to one of our hotels or resorts, our intent is to design properties that stay with you long after you’ve left.